Element Moving & Storage

We spent over $40K in moving and storage expenses with Elements to move and store our furniture for 9 months. When they moved us into our new home they lost 5-6 boxes. Including my wife’s entire wardrobe, kitchen supplies, family photos, etc. They said that all boxes were accounted for and were totally unresponsive. We had numerous problems with the president of the company, who refused to acknowledge any problems they had. Including trying to charge us $1,100 overage over the original estimate.

Move size: 4+ Bedroom Home Service cost: $40000

I would not trust this company to move a dish from the stove to the table. My husband and I have moved several times in our life, even from Europe to the USA, with never a bad experience, never anything broken. And there were never any price shenanigans pulled on us--as Element did--the date the movers finally arrived. Element did all the packing. A valuable set of dishware for 6 became a set for 3. A Cuisineart food processor was cracked in several places. A vintage wall clock was left behind; but the weights were delivered. Glass covering framed graphic artworks were cracked. Boxes were just dumped in one room and the unpacking service we paid for was not performed. I could go on and on. Finally, to add insult to injury, movers asked for tips.

Move size: 4 Bedroom Home Service cost: $14692

I received two on-site estimates and Element came in MUCH less than the other estimate. They also said they could finish the move in one day whereas the other company said they would load one day, then unload the second or possibly even the third (and this was only a 150 mile move).   Mike, Eddy, and LaDarrius were my movers. They showed up on time, did a great job loading/unloading and finished well within the estimated time alloted in the estimate. No hidden costs or surprises as hear about with many companies.   I would recommend Element to anyone looking to find a trust-worthy moving company!    .

Service cost: $1750

The dishonesty was at best. Shocking. I am still beside myself with the whole experience. I don't know what is worse, the lies, or the theft/damage.  The move cost over $6000.00 and they stole or damaged over $7000.00 worth of items.  The boxes that were missing just mysteriously disappeared, very personal items and the owner of the company, Elle Nesher, could not care less. I made my claim and jumped through all the hoops they said to. They have sent me a check for $69.00 to "Reimburse" me.  $69.00!  That's it.  Even with the .60 cents per pound per article, the amount should have been close to $1000.00 since the weight of the goods damaged/stolen was over 1500 pounds. No phone calls of apology, no attempt on the companies part to right the situation.  Wooden bookcases were completely demolished.  Dresser drawers ruined.  Kitchen table and chairs, all solid oak, were cracked and chipped. Large picture boxes, the ones that plainly state "Do not lay flat" were shoved in between boxes, flat of course, and the company claims they are not responsible for the items broken inside the boxes.  So many things were broken.  So many things missing.  They swore up and down that all their employees were element employees, but a completely different company showed up with my shipment, baking van lines. Certainly not element moving and storage.  After I made it clear to every company I got quotes from that I did not want to do business with a company who outsourced any part of my move. This was extremely important to me and the company knew this, so they lied to get my business. They said 10 days for the move, it took three weeks. I was robbed, disrespected and disregarded. Do not use this company.

Service cost: $6000

Just wanted to take a moment and review Element, because it's not that often I come across ANY company that I want to tell others about publiclly.
However, Element is one of those companies with an outstanding staff and customer services. On top of that, they actually do what they say and stick to it.
Time after time I have hired moving companies (I'm retired but still travel to locations and move often) in the past and they have all had dismal failures. Even one time loosing my entire moving truck of furniture for 4 days in Ohio. 
Anyway, Element had none of that and their crew was very poliet and courteous to say the least. They move like the wind and always called me "Sir" even though I wasn't wearing any military uniforms!
Give them a call for a Solid 5 star move.
Thanks!
Chris Tuburk.

Service cost: $2700

We had multiple issues.  first, the salesperson underestimated the move by 50% of what it actually cost.  We stored our household goods at their storage facility in Carrollton, TX and we asked for some discounts due to the poor estimating; but after saying that they would help us; in the end, they did nothing.   Upon delivery of our goods, we discovered a number of broken items, badly scratched furniture, and items such as lamps and cabinets that were broken down to such a level that we could not put them back together.  The boxes were unmarked as to what room that went to, and parts of a given item ended up in more than one box.  We had large items broken (e.g., a 3 foot clock) and small ones (curio figures) smashed.    In fairness, the moving crews were polite and easy to work with, but their packing acumen was inconsistent, and the damages mounted as we unpacked. .

Service cost: $8500

I used Element Moving for my initial move of household to storage, and then for the move into our new house.  The intial move experience was great, so I quickly scheduled them for my move into new home.  The move experience into our house was as good as the initial move.  The guys were very nice/polite, prompt, and carefule with all of the items.  They did a great job on what turned out to be a very cold day for North Texas.  I would recommend Element Moving to anyone looking for a company to hire, and I most definitely will use them for all future moves.

Service cost: $500

Form the moment of my first phone call, Hollie took the time to answer my all of my questions. After finding so many positive reviews, I called back and scheduled my move. All of our belongings were in storage and only moving a few miles down the road. The team of Jeremy, Moises, Roberto & Jorge showed up right on time, and even through it was raining all morning, Jeremy found a dry spot for he and I to discuss the contract one last time.   The guys jumped into the move and loaded the truck by far the fastest I have seen. One would think that this would not be secure or a cariing manner, yet these guys had a method to their speed! Very well packed and secure. Even going as far as to wipe the rain of the furniture as it was loaded on the truck.   Upon the unloading of the move, I had concerns with a new home and wood floors and the rain. . Jeremy and the guys laid down a protective covering and were found to be keeping things neat and tidy throughout the process. Once again an overall GREAT experiance to help alleviate the stress of moving. Thank you Element! You guys all are rock stars!   You will be referred many times!   Jason & Suzana  .

Service cost: $700

Element Moving was the first moving company I have ever used, but the experience was amazing. Although I was a little surprised at how quickly the price went up (I paid for the 3 men, 2 hours, 1 truck Groupon for $134, but ended up paying a little over $233.00 after fees for moving 20 minutes away), the three men that moved me from my apartment to storage did a fantastic job. They were nice, punctual, efficient, careful, and informative. It was cold and drizzling outside but that did not deter the morale of the group. I would recommend Element Moving in a heartbeat!

Service cost: $233